Hub and I got laptops at CompUSA on Valentine’s Day this year. We bought $600 worth of extended warranties on the urging of the sales droid, who told us that if anything at all were to happen to the laptop or the screen, we could just bring it in and they would replace it on the spot at the store. Great!<\/p>\n
Well my hard drive’s acting funny, making weird noises and not accessing data, and we’re leaving on Monday for Las Vegas and I don’t want to be without a computer, so I pack it all up and hub takes it in to CompUSA to replace it. Turns out the sales droid lied about the replacement thing; they have to check it in and try to repair it first. The manager of the store said to take it up with the store we bought it from, and said if it didn’t work that we should just take it out to the parking lot and smash the screen and then take it back in to get replaced.<\/p>\n
Upon reading the fine print it turns out the manager lied to us as well, since screen damage by misuse or transportation isn’t covered.<\/p>\n
I called the Houston Apple store who was sympathetic but also unable to replace the unit.<\/p>\n
You can rest assured that we are going to get our $600 in “extended warranty” charged back. And we’re not buying from CompUSA anymore.<\/p>\n
The worst part is that I backed up my hard drive and wiped it this afternoon, so now to use it again I have to copy everything back over to a hard drive that may or may not work.<\/p>\n","protected":false},"excerpt":{"rendered":"
Hub and I got laptops at CompUSA on Valentine’s Day this year. We bought $600 worth of extended warranties on the urging of the sales droid, who told us that if anything at all were to happen to the laptop or the screen, we could just bring it in and they would replace it on […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":[],"categories":[12],"tags":[],"_links":{"self":[{"href":"http:\/\/addlepated.net\/blog\/wp-json\/wp\/v2\/posts\/565"}],"collection":[{"href":"http:\/\/addlepated.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/addlepated.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/addlepated.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/addlepated.net\/blog\/wp-json\/wp\/v2\/comments?post=565"}],"version-history":[{"count":0,"href":"http:\/\/addlepated.net\/blog\/wp-json\/wp\/v2\/posts\/565\/revisions"}],"wp:attachment":[{"href":"http:\/\/addlepated.net\/blog\/wp-json\/wp\/v2\/media?parent=565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/addlepated.net\/blog\/wp-json\/wp\/v2\/categories?post=565"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/addlepated.net\/blog\/wp-json\/wp\/v2\/tags?post=565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}