Dear Which Which:

November 12, 2008 - 7:41 pm Comments Off on Dear Which Which:

What I sent to Which Wich, assuming it got through their flash-based submission system.

Please, please, PLEASE design a website that’s not entirely flash-based! I want to be able to place an order over the phone and know what options I can choose, but all the possible condiments – spreads, vegetables, etc. – as well as kids menu choices are hidden in the background and impossible to read. Not only that, but the flash-based location finder scrolls past so fast that I can’t figure out which location is nearest to my house. Can’t I just enter in a zip code and have it tell me what locations are in my town? This is not a user-friendly site! We have two kids and need places that help us save time, not frustrate us. Unfortunately, Which Wich is not it. I’ve been wanting to try your sandwiches due to the good reviews I’ve been reading about them, but until I can figure out how to get them via take-out, sorry – ain’t gonna happen.

Update: Wow, that was quick! I got a response – albeit not addressing the icky flash interface, but at least I know where to get a menu if I can deal with the twitchy scroll on the location list:

Hi Dee,

Thank you for your comments through the Which Wich website.

Which Wich is constantly updating their website, so we appreciate the feedback. Our to-go and catering menus, including the condiments, are under each location as a pdf on our website.

If you email us the specific location you are looking for we can also email your the pfd of the menu.

Best WICHes!

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