The latest on Featureprice? I’m waiting to hear back from American Express after sending them my 40 pages of documentation on why I should get my money back. I also got an email from Featureprice this morning, apparently in response to one of my many emails that had complained that the helpdesk didn’t work.
I’ll post the mail here, highlighting the funny part.
Return-Path:
Delivered-To: xxx@xxx.net
Received: (qmail 31176 invoked from network); 5 Mar 2003 19:18:16 -0000
Received: from unknown (HELO ….com) ([x..x.x.x])
(envelope-sender )
by xxx.xxx.net (qmail-ldap-1.03) with SMTP
for ; 5 Mar 2003 19:18:16 -0000
Received: from xxx.xxx.com (localhost [127.0.0.1])
by xxx.xxx.com (Postfix) with ESMTP id 1A380754A8
for ; Wed, 5 Mar 2003 14:17:29 -0500 (EST)
Delivered-To: xxx@xxx.com
Received: from ssl.featureprice.com (unknown [64.38.111.240])
by xxx.com (Postfix) with ESMTP id E53EB7539A
for ; Wed, 5 Mar 2003 14:17:13 -0500 (EST)
Received: from ssl.featureprice.com (localhost.localdomain [127.0.0.1])
by ssl.featureprice.com (8.12.5/8.12.5) with ESMTP id h25ExCYo021010
for ; Wed, 5 Mar 2003 11:16:49 -0500
Received: (from nobody@localhost)
by ssl.featureprice.com (8.12.5/8.12.5/Submit) id h0C3Q6rp002179;
Sat, 11 Jan 2003 22:26:06 -0500
Date: Sat, 11 Jan 2003 22:26:06 -0500
Message-Id: <200301120326.h0C3Q6rp002179@ssl.featureprice.com>
To: xxx@xxx.com
Subject: Your HelpDesk Access Information
From: “FeaturePrice.com”
X-Sender:
X-Mailer: PHP
Hello Xxx Xxx,
Please do not reply to this email since it was automatically generated by our password reminder program.
As per your request, we are resending the HelpDesk access information. Please find your email address as well as the password below. With this information, you will be able to login to the HelpDesk.
http://helpdesk.featureprice.com
E-Mail Address: xxx@xxx.com
Password: xxx
If you are still experiencing problems logging in to your Help Desk account, please contact our customer service at +1-800-605-4883.
Thank you for your understanding and patience.
Best Regards,
——————————————————————–
HelpDesk Support
www.featureprice.com
——————————————————————–
Online Help Desk: http://helpdesk.featureprice.com
Technical Inquiries: 800-605-4883
—
Can you believe this? They back dated the email to make it look like they sent it on January 11. How clueless does a hosting company have to be to think that the headers don’t have the correct date? I hadn’t even sent the email saying that my helpdesk login was broken until January 22nd.
What losers.